Feedback
Client Rights
Respect and Safety
Clients have the right to:
- Be treated with dignity and respect and to be protected from embarrassment or invasion of privacy.
- Information regarding the scope and availability of services. This includes information on services, hours of access, provisions for after hour resources, and emergency services.
- Expect that their personal convictions and cultural beliefs will be honored and taken into consideration as they are seeking/utilizing services. The MSU Center for Survivors does not discriminate in regards to race, gender, age, disability, socio-economic class, sexual orientation, gender identity, religion, or marital status.
- Expect that the personal convictions and cultural beliefs of their counselor will not adversely affect the provision of Center for Survivors services.
- Services provided in a clean, safe, affirming environment free from any type of abuse.
High Quality Counseling Services
Clients have the right to:
- Expect care from properly trained and licensed mental health professionals.
- Ask questions about their counselor’s qualifications, training, and experience.
- Participate appropriately in decisions regarding counseling and to receive counseling services that are suited to their specific presenting problems.
- Ask questions and refuse any specific treatment methods.
- Request a transfer from one counselor to another counselor within the program.
- Discontinue services at any time, for any reason, with no consequences in regards to their future use of MSU Center for Survivors services.
Confidentiality and Privacy
- Information pertaining to a client will be held in strict confidence. No identifying information will be shared without the client’s informed consent.
- Refuse or prevent any third party disclosure of verbal or written information related to their case, except when disclosure by a counselor is required by law or when life is in danger.
Quality Assurance
Clients are encouraged to express their compliments or make a complaint about the MSU Sexual Assault Program in one or more of the following ways:
Notify a MSU Center for Survivors staff member of their compliment or concern either verbally or in written format.
Center for Survivors Office Address: MSU Center for Survivors 556 East Circle Drive, Room 207, East Lansing, MI 48824
Center for Survivor staff emails:
- Tana Fedewa, Director (adamstan@msu.edu)
- Erin Roberts, Therapy Supervisor (rober158@msu.edu)
- Allison Landis Revels, Therapist (revelsa@msu.edu)
- Amanda Taylor, Therapist (taylo642@msu.edu)
- Avvan Sanjana, Therapist (sanjanaa@msu.edu)
- Caroline Silvia, Therapist (nelsenca@msu.edu)
- Jazmin Williams, Intake Therapist (will1901@msu.edu)
- Ikram Adawe, Therapist (adaweikr@msu.edu)
- Stephanie Stanley, Therapist (stanl143@msu.edu)
- Sue Nguyen, Therapist (ngyue562@msu.edu)
- Windi Sterling, Therapist (sterli28@msu.edu)
- Kathleen Miller, Advocacy Supervisor (mill1251@msu.edu)
- Cierra Stubbs, Advocate (stubbsci@msu.edu)
- Kathryn Naber, Volunteer Coordinator(naberkat@msu.edu)
- Kimberly Hack, Advocate (hackkimb@msu.edu)
- Kimmins Southard, Care Coordinator (southa14@msu.edu)
- Lauren Henfling, SART Coordinator (henfling@msu.edu)
- Nicole Craig, Advocate (craigni@msu.edu)
- Sarah Ghazal, Advocate (ghazals1@msu.edu)
- April Dennis, Office Supervisor(dennisap@msu.edu)
- Judy Secord, Office Coordinator (secordju@msu.edu)
- Lauren Dennis- Bucholz (dennisl5@msu.edu)
Contact the Center for Survivors Director, Tana Fedewa (adamstan@msu.edu ) with feedback or a complaint.
If you are unhappy with the response from Tana Fedewa you can contact the Director of Student Health and Wellness, Dr. David Weismantel at: (weismantel@hc.msu.edu).
Complete a quarterly feedback survey.